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Book here

Book now

BEST PRICE GUARANTEED

Number of Nights: X

Need help with your booking? Give us a call: (+34) 959 87 17 92

Best Price Online Guaranteed

At ON Hotels we are committed to always offering you the best price online for our hotel.
If you find a lower online rate before booking, or up to 24 hours after doing so, we will respect that lower rate and match it to your booking.

Steps to follow:

Send us an email at reservas@onhotels.es indicating the following details:

  • Rate you have seen on our website or at which you have already booked (for the latter scenario you should also indicate your booking number).
  • Lower rate you have seen and the page you have seen it on. Remember this price should always be for the same type of room, dates, no. of guests, board plan and establishment, in addition to having identical cancellation, modification and prepayment conditions.
  • Attach a screenshot of the lower rate.

Our advisors will consider your case and get back to you as soon as possible.

Terms and Conditions »

- Price guarantee claims may only be sent by the person who made the booking.
- The rate must be published on the internet and verifiable.
- In the event your "best price online" request is with regards a booking of several nights, this guarantee will be applicable to the final price for the whole stay and not to the partial price of certain nights.

 The best price online guarantee will not be applied in the following cases:
 - To unclear providers such as Priceline.com, Hotwire.com or any others that do not provide the customer with information regarding rooms available, establishment name, hotel destination, etc. until payment is guaranteed.
 - To bookings with other providers made through portals such as voyageprivé.com, bonhocio.com, GROUPON and similar.
 - To package rates. These rates include the hotel as a part of other services such as air travel, transfers, etc.
 - To unpublished rates such as corporate rates with discounts, group rates, meeting rates, etc.
 - To offline rates (traditional travel agencies)
 - To rates corresponding to pages that offer services payable by cheque.

ON Hotels reserves the right to deny the matching of a rate if the availability of the lower rate cannot be verified. The hotel also reserves the right to modify and cancel the terms and conditions that are in force for this guarantee.

Book here

Book now

BEST PRICE GUARANTEED

Number of Nights: X

Need help with your booking? Give us a call: (+34) 959 87 17 92
Book here: (+34) 959 10 90 90

BOOKING ON THE OFFICIAL WEBSITE IS BETTER.
BUT... WHY?

Best Price Guaranteed. Why?

The Official Website always offers the Best Online Price Guaranteed, because there are no intermediaries.

Without intermediaries?

Yes, furthermore this will end with communication mistakes. Your booking and your data will be directly received by us. Everything stays between you and us.

Direct communication, how does this help me?

We are at your disposal at any time you need us and we provide you only with true information about our hotel. We advise you with your booking before, during and after.

Always available? Every day at any time?

Yes, you have at your disposal the web assistance telephone from Monday to Friday. For any other question, you can always dial our hotel's customer support number, 24h. per day.

What does inmediate confirmation mean?

From the moment yoy make your booking it is registered in our system instantly, because there are no intermediaries. The avalability confirmation is made effective at that right moment, avoiding overbookings and uncomfortable transfers to other hotels.

Direct payment in the hotel?

Yes, you may pay at arrival, no hurries. If the rate conditions allow it, you won't pay anything until check in.

What if I have a problem with my booking?

You will manage it directly with us and we will do everything in our hands to solve as soon as possible. One again, the fact that there are no intermediaries only makes things easier.

Are there any special advantages for website bookings?

Yes, not only we offer you the best prices. You have exclusive advantages for free every day of your stay:

  • OMMM Wellness Spa
  • Buffet Drinks
  • Natural orange juice
  • Minibar drinks
  • Reading books
  • Fresh fruit
  • Pool and beach towels
  • Pool sunbeds
  • 24h. WiFi
  • Bycicles

Furthermore, if you subscribe to Club ON (it's free) you will enjoy:

  • Welcome drink
  • Discounts for future stays
  • Room upgrade (subject to availability)
  • Early Check In and Late Check Out (subject to availability)
  • Discounts on services of the hotel

But, does this mean I will enjoy assignment advantages?

Yes, we always offer our customers the best available room in the chosen category.

How do I know the booking is 100% secure?

Your browser will verify it at the moment of the payment, showing the "green lock" icon. Furthermore, all your data will be managed in accordance with the LOPDE, and your credit card will be hosted in an inaccessible system, just in case the payment is made before your arrival.

If I don't have to pay until my arrival, why do I need to provide my credit card number?

The card is just used as a guarantee. If you are to pay on arrival, you won't be charged until you are with us.