covid19 - ON Hotels Oceanfront*** | Web Oficial | Hotel en Matalascañas, Huelva

MEASURES FOR OUR STAFF AND FACILITIES

DISINFECTION OF ALL ONHOTELS GROUP HOTELS. Carried out by an external health company, obtaining an international health certificate. (Disinfection company).
Training the team in POSI procedures (Prevention of Spread of Infections) with practical exercises.
Use of PPE for all staff in our establishments.
Creation of a crisis management team, for decision-making in the different actions that may occur.
Carrying out tests to all our staff and taking daily temperature.

MEASURES FOR THE ARRIVAL OF THE CLIENT

Assembly of CONCIERGE at the entrance of the hotel, with a portable counter, attended by BUTTON / RECEPTIONIST where he performs the following tasks:

Passenger entry control.
It will be mandatory to take the temperature of clients upon arrival at the hotel.
Delivery of mask/gloves kit (in the event that they did not come with their corresponding protection).
Regulation of the entrance of clients to check-in at the reception (respecting the safety distance between them).
Online check-in.
Carpet at the entrance for shoe disinfection.
Reduction of 5 service posts at reception to 3 posts. Each one with a screen and a separation between them of 1 meter and a half.
Separation marks on the floor while waiting at check-in.
All information (without paper support) on TV and room.
Pool/beach towel and personal hygiene towels in the room. Always delivered Sealed.
Hydroalcoholic gel dispensers. They will be located at all hotel points (restaurants, bars, shop, hairdresser, hotel entrance, reception and at the accesses to the elevators).
Ozone machines, both for rooms and public areas.
The room key (RFID bracelet) will be delivered, disinfected and in sealed bags, giving security to the client.

Cleaning and disinfection in common areas and rooms:

Use of chlorine at 1000 ppm or other chemical products such as Virkon.
Specific clothing, scouring pads, sponges and bags will be used, identified/coded by color code to avoid cross-contamination.
For furniture with soft surfaces, such as sofas or mattresses, we will use other cleaning procedures such as steam cleaning.
We will increase the frequency of cleaning and disinfection.

We will do deep cleanings at night in the following areas:

Reception / Offices
Bars / Restaurants
Discotheque
Stairs / Corridors / public toilets
elevators
Pool / Gym / Spa Areas
While these tasks are being carried out, we will cordon off the relevant areas with cones, signs or other means, to prevent access by people.
A Cleaning and Disinfection Control Report will be processed. It will be visible at the office doors on each floor. And common areas (managed by our housekeeper/sub-housekeeper).
Ozone machines will be used prior to cleaning each room (10 minutes of use). Once this time has elapsed, the clothing is removed and it is cleaned.

BUFFET SALUTARE RESTAURANT

Maximum hygiene: Spotless uniform, gloves, masks, hats ...
Everything in Show Cooking and with screens (all hot in show cooking area and annex)
Table spacing (1 meter)
Cleaning of tables and chairs every time a client vacates it so that the next can sit down
More Gel points will be available in the living room and kitchen
Cutlery disinfected at 80º
Mobility circuit signposted in transit areas

SUPPLIER PROTOCOL

Suppliers accredited by an entity that certifies special hygiene in its products and processes.
Sanitary registry of all the merchandise that enters the hotel.
We will enhance collaboration with local providers.
Disinfection of the product once you enter the hotel.

FAN'S ON, ALWAYS ON
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