On City Apartments operates on a Room Only basis, although it is possible to book a day pass to the On City Resort All Inclusive Prime upon check-in (price information at reception).

Reception Hours
The reception service will be available from 10:00 to 19:00.
Check-in: from 3:00 p.m.

Emergency Phone
Outside these hours, an emergency phone will be available for any eventuality, which will be provided in your booking voucher.

Contact Recommendations
To provide the best possible service, we kindly ask that:
You provide the details of all guests 24/48 hours before arrival. In the case of last-minute arrivals or same-day bookings, the guest should contact us as soon as possible using the phone number above.
This procedure allows us to ensure a smooth and pleasant stay for all our guests, making sure every detail is handled with the quality and professionalism that define us.